"Michelle has displayed great skills and a unique ability to identify and solve problems. She has been instrumental in streamlining our medical billing process. She has been a very valuable asset to my practice, and is certainly a representative that can be of great value to any practice utilizing her services. Since hiring Michelle of Books, etc. as my outsourced billing agent, I have realized an increase in revenue. Michelle addresses and deals with all denials, even if they seem minuscule to her, keeping the best interest of my practice in mind at all time. She has great customer relations skills, which make her an ideal representative of my practice.
 
Banshi Mehta, M.D.
Gloversville, New York

 

"As a solo practitioner who has worked with and employed Michelle LaGreca since I opened my law practice, I can personally attest to her professionalism and dedication to her clients. She has streamlined many of my office procedures and significantly reduced my stress level by allowing me to delegate certain duties to her and focus my time and attention to my clients and cases. I have complete confidence in her abilities and highly recommend Books, etc. for any small business owner looking for an experienced, competent, and considerate independent contractor."
 
Michael E. Sutton, Esq.
Sutton Law Firm, PLLC
Albany, New York

 

"I would like to take the opportunity to thank Michelle for taking the time with me to get the job done right. I was pleased with the level of professionalism and enthusiasm I received. I was most surprised that Michelle took the time to meet with me personally many miles out of her area - to meet with me face to face. I highly recommend Books, etc. for 'taking the time to care'."
 
Peter Klein
Allied Mortgage Services
Saratoga Springs, New York

 

"Basically I just want to say that Stewart & Bergen has endured some major changes in 2006-2007, and we have had some big ones. We thank God that you have been there for us to help us through this transition period with lots of advice, and knowledge. We know that the job is getting done accurately and professionally and have all confidence that this will be a long term relationship. I especially enjoy the personal touch of coming to our home and business. We highly recommend Michelle from Books, etc., and have informed some of our customers of her services. Thanks for all your help again."
 
Alex & Kathy
Stewart & Bergen Locksmith Co., Inc.
Johnstown, New York

 

"Michelle has dedicated herself to her work as well as her clients. Her professionalism and efficiency has made placing my business in her hands a comfortable transaction. She is readily available and always has the right answers. I am looking forward to an ongoing business relationship."
 
Matthew J. Hayden
USM Solutions, LLC
Amsterdam, New York

 

"In the 6 years that I worked with Michelle, she demonstrated sublime skills as a paralegal on a daily basis. Considering her diligence in areas such as customer relations, research, motion/brief preparation, and case management, I was not surprised to see Michelle evolve from a behind-the-scenes paralegal to becoming the face of Books, etc. Michelle brings a lifetime worth of experience to every task that she takes on and eventually conquers. Additionally, Michelle exercises the highest degree of professionalism in all matters with which she is involved. Simply said, Michelle has what it takes, and anyone that integrates her services into their business will be thankful that they did so."
 
Anthony Casale, Esq.
Mayfield, New York

 

"Michelle LaGreca possesses a wealth of legal knowledge that rivals that of many attorneys. Any business or individual considering using her services will not be disappointed."
 
Brett Preston, Esq.
Broadalbin, New York